Arctic City Hotel in Rovaniemi, Finland

For Your Health!

Campaign for Health, Yours & Ours.

The health and wellbeing of our guests and employees is highly important to us. Hence, we have created a campaign called For Your Health!, which is a set of updated procedures regarding cleanliness and hygiene standards in our property.  With this campaign, we hope that you can put your mind at ease while reserving and using our services, and merely enjoy the experience. 

Below you can read few examples of the For Your Health! campaign practices, which are updated in accordance with latest recommendations of health authorities.

You can read more about the current regional situation in Lapland and safe traveling here

As our Guest

Only visit our property when healthy

Keep 1,5-meter safe distance to other guests as well as staff

Cough and sneeze to your sleeve or tissue paper

Sanitize your hands frequently


Our staff is trained to ensure all the latest practices are used and best possible hygiene achieved.

Staff facilities have up-to-date sanitation equipment as well as instructions how to use them.

Signs, stickers and instructions are provided in all public areas for guests.

Public areas are cleaned every day and touch sensitive surfaces (elevator panels, handles, desks, tables etc.) are disinfected several times a day.

Items used personally by guests (pens, keycards etc.) are only used once before collected for disinfection.

Public areas are equipped with complimentary hand sanitizers for guest use and washing rooms always have soap washing stations for our guests.

Reception service station is equipped with protective covers.


Food hygiene is of high standard at our kitchens and restaurants.

Buffet areas will be in use, or not in use, according to latest recommendations by authorities. If in use then all possible practices are used to ensure safe dining experience.


Housekeepers have been provided with protective gear when performing cleaning of rooms.

Rooms are cleaned daily. If you do not wish to have the daily housekeeping service, you can easily use the "Do not disturb" doorsign located in your room. 

After checking out, rooms are prepared and disinfected by our housekeepers who are trained to ensure rooms are well cleaned for the next guest.

Guest linen and towels are sent to our partner for washing, our partner follows all the latest laundry practices to ensure all linen and towels are 100% hygienically cleaned before returning to the hotel.

Safely at Breakfast

We have the following options for breakfast:

Our breakfast buffet 

Complimentary Take Away breakfast

Additionally, you may also take items from the buffet to your room


At the buffet breakfast:

Keep safe distance to other guests and staff

Use hand sanitizer every time before entering the buffet area

Buffet utensils are changed often but additionally you may use them with a napkin

Our Community

Together with our sister-hotel Arctic Light Hotel, we have donated total 60 nights to health care workers nationwide. Their incredible work effort during these challenging times has been a true inspiration to us. Thanks to them, we can continue to welcome our guests and treating them with equal care. 

Thank you our heroes.